Terms of Use

Last updated 12 August 2026

These terms cover your use of Phill. They are written in plain English on purpose. If anything here is unclear, email support@phillmybasket.com and ask.

Who you are agreeing with

Phill is operated by PHILL LTD, registered in England & Wales, company number 17365809, registered office 6 Westbourne Drive, Wilmslow, SK9 2GY. These terms are governed by the law of England and Wales.

Using Phill

• You need to be 18 or over to create an account.
• One account per person. Keep your password to yourself.
• You can delete your account at any time, and we will delete your data with it.
• Please do not try to break Phill, scrape it, resell it, or use it to do anything unlawful. We may suspend an account that does.

Food allergies and dietary requirements. Please read this one.

Phill filters recipes against the diet you choose and checks every ingredient rather than relying on a recipe's label. We have put real work into that and we take it seriously.

It is still not a substitute for reading the packet. Phill knows what a recipe asks for; it cannot see what is in the specific product on your shelf, whether something was made in a factory that also handles nuts, or whether a manufacturer has changed a recipe since. Where Phill cannot be confident, it tells you it cannot match something instead of guessing — but the final check is always yours.

If you have a serious allergy or a medical dietary requirement, do not rely on Phill alone. Read the label on every product, every time. Phill is a planning tool, not medical or nutritional advice.

Prices, and what Phill does not do

• Every price in Phill is an estimate. Real prices change daily, differ by shop and by delivery slot, and we do not control them. The number you see when you check out at a retailer is the real one.
• Phill never takes a payment and never places an order. When you shop, you go to the retailer's own site, in your own account, and you pay them. We are not a party to that purchase.
• Substitutions, delivery, refunds and anything that goes wrong with an order are between you and the retailer. Their terms apply to it, not ours.
• Phill may not be able to find a product for every ingredient. It says so when that happens rather than quietly leaving it out or swapping in something else.

How Phill makes money

If you shop from your list, Phill may earn a small commission. It never changes what I suggest or which pack I pick.

As an Amazon Associate I earn from qualifying purchases.

Put plainly: some links to retailers are tracked, and if you buy after following one we may receive a small percentage from the retailer. It costs you nothing extra, and it has no influence on which recipes Phill suggests or which pack size it chooses — that logic optimises for less waste and has no commission input at all.

Your content

Recipes you import, photos you take of your kitchen, and your plan are yours. You give us permission to process them in order to run the service, and nothing more — we do not sell them and we do not use your photos or kitchen contents for advertising. The Privacy Notice sets out exactly what is stored, what is sent where, and how to get it deleted.

Please only import recipes you are entitled to use. If you import something copied from elsewhere, that is between you and whoever wrote it.

Early access

Phill is early. Features will change, some will be removed, and there will be bugs. We may change or withdraw parts of the service, and we will tell you if something changes that you rely on.

Where our responsibility ends

Phill is provided as it is. We do not promise it will be uninterrupted or error-free, and we are not liable for a meal that did not work out, an estimate that differed from a shop's price, or a retailer's order going wrong.

Nothing here limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law. If you are a consumer, your statutory rights are unaffected.

Changes to these terms

If we change anything material we will update the date at the top and tell you in the app. Carrying on using Phill after that means you are happy with the change.

Written to be understood rather than to be exhaustive, and not legal advice. It will be reviewed by a solicitor before any paid marketing.